by auxillium | Aug 12, 2021 | Case Studies
About: The Nation’s largest market intelligence company focused on the diagnostic imaging industry working directly with care providers and facilities to ensure data accuracy. smt2 people icon Who We Support Hospitals Medical Offices Imaging Centers handshake icon...
by auxillium | Aug 12, 2021 | Case Studies
About: The nation’s largest provider of video, high-speed internet, and voice services both B2B and B2C. Own nearly 20 cable network channels, 5 broadcast television channels, film entertainment & distribution, and theme parks worldwide. smt2 people icon Who We...
by auxillium | Aug 12, 2021 | Case Studies
About: The Client provides external investigation and cost recovery programs that reduce the number of future damages incurred by seeking all damage recoveries, becoming involved with state agencies and in the 811 community and help to educate contractors along the...
by auxillium | Jul 29, 2021 | Customer Relationship Management, Customer Service Outsourcing
I’ve written in the past about the opportunity for smaller organizations, or those with smaller projects, to benefit from outsourcing their customer service processes. It’s getting more and more complex to manage this in-house in a way that satisfies more demanding...
by auxillium | Mar 18, 2021 | Customer Experience, CX Strategy
Amidst a sea of other startups, how do you set yourself apart? Glad you asked. Customer experience is one of the best ways to stand out in saturated markets. While it may not seem as important as the actual product or service you’re offering, the feeling people have...
