THE LATEST ADVANCEMENTS IN SERVICE DELIVERY.
Auxillium can provide your company and your Customer Experience environment with the same benefits and delivery channels that larger providers offer including a work at home solution, which we refer to as Secure Remote Worker, or SRW. Our advanced SRW Solution is 100% PCI compliant – as is our entire organization – and it offers access to an even more targeted labor pool, better retention, extended and creative hours of operation, and more.
If all of this sounds like a good fit for your company and you’d like to learn more about how it works, get the details on how SRW is secure, or you’re simply interested in a free consultation to determine if SRW is right for you, then schedule time with one of our executives.
Tips for Success
Once you’ve passed the Technology Health Check there’s one more thing that that will help set you up for success, and that is your headset. Headsets are a big part of the workday for Auxillium and our clients, so we want to help you get into the right one. So, let’s get started by considering:
Volume Control Buttons:
Oh, and one last thing. When it comes to connectivity, we’ve got the need for speed! The connection speeds provided by your Internet Service Provider (ISP) must prove to have a very dependable minimum Download speed of 15 Mbps, and a minimum Upload speed of 1.5 Mbps – so check with them to make sure. In addition, your connection must be hard wired in the home using ethernet to your modem (not a wireless system). As noted above with the headsets, if your internet connection goes down you will not be compensated – so please don’t take any chances with a “cheap” provider.