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It begins with a simple, 30-minute, complimentary phone session with one of our industry experts. During your session we will ask the right questions, and then provide sound advice based on your company’s specific needs.
Your customers prefer a personal touch
Several recent studies have asked consumers to share their preferred method of customer interaction. While there is some variance based on age, and the specific type of issue that needs resolution, it is clear that the majority of consumers would still prefer to interact with a live agent to address their needs.
- Phone 72% 72%
- Email 18% 18%
- Chat 8% 8%
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