Domestic Plant Damage & Recovery

About: The Client provides external investigation and recovery programs that reduce the number of future damages incurred by seeking all damage recoveries, becoming involved with state agencies and in the 811 community and help to educate contractors along the way.

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Who We Support
  • Major Utility Companies
  • Field Technicians
  • Field Investigators
  • Major Insurance Companies

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What We Do
  • Take initial damage call inbound – 24 X 7 X 365
  • File power/gas/telco damage claims with insurance co.
  • Dispatch, assign, and route investigators
  • Maintain contact with investigators until closed
  • Business to Business

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How We Are Measured
  • Accuracy and timeliness for claims dispatch
  • Reduced AHT by more than 40% to 3.5 minutes
  • Relationship development with the Utility
  • Management of field response times

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General Info

Corporate Headquarters

5690 DTC BLVD., Suite 650E
Greenwood Village, CO 80111

Phone

888-572-2187

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